Contact
We would love to hear from you
Call, write or visit — or send a message with the form.
Phone
azjohnking247@gmail.com
Address
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Frequently asked questions
How do I get my products?
As soon as your payment is confirmed, your products appear in My account → Downloads, and we email you the links. Nothing is shipped.
I paid but can't find my product.
Open My account → Orders and check that the order is marked Completed. If it still says Pending, the payment hasn't been confirmed yet. Contact us with your order number if it takes longer than an hour.
Can I download my products again later?
Yes. Everything you bought stays in My account → Downloads.
Which payment methods do you accept?
Top up your wallet with crypto and pay from your balance in one step. Other methods we offer are shown at checkout.
How does the wallet work?
Open My account → Wallet → Top up, choose a coin and an amount, and send exactly the amount shown to the address shown — from your wallet app or exchange, or with the Pay button of your wallet. Then give us the transaction hash (the Pay button does it for you). The money is added to your balance in your store currency once the payment is confirmed on the blockchain.
Can I get my wallet balance back in cash?
No. Money in your wallet can be spent on any product, but it can't be paid out.
Why do I have to confirm my email address?
We send your products and receipts by email, so we check that the address is yours before you can check out. Open the link we emailed you after you signed up.
What if a product doesn't work?
Tell us within 24 hours of delivery with your order number. We replace it with the same product, or add the amount to your wallet if it is sold out.
How can I contact you?
Use the contact page, email us, or message us on WhatsApp or Telegram — the buttons are in the corner of every page.